Terms and Conditions

1. Company Information

Legal Business Name: Hosn Al Hadh
Location: United Arab Emirates
Website: novinsaffron.ae

2. General Terms

Welcome to Novin Saffron UAE/KSA. By accessing and using this website, you accept and agree to be bound by the terms and conditions outlined below. These terms apply to all visitors, users, and customers of our online store.

3. Products and Services

Hosn Al Hadh operates this e-commerce platform to sell premium saffron products. All product descriptions, images, and prices are subject to change without notice. We reserve the right to limit quantities and discontinue products at any time.

4. Pricing and Payment

All prices are listed in AED (United Arab Emirates Dirham). We accept various payment methods through our secure payment gateway. Payment must be received in full before orders are processed and shipped.

5. Orders and Delivery

Orders are subject to acceptance and availability. We will notify you if any products are unavailable. Delivery times are estimates and may vary. Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Refunds

Please refer to our refund policy for information about returns and refunds. Products must be returned in their original condition within the specified timeframe.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Hosn Al Hadh and protected by applicable copyright and trademark laws.

8. Limitation of Liability

Hosn Al Hadh shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

9. Governing Law

These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.

10. Contact Information

For questions about these Terms and Conditions, please contact us through our website.

Last updated: November 2025

Frequently asked questions

Grade AA (Super Negin) saffron features longer, all-red threads with no yellow or white parts, offering the highest concentration of color, aroma, and flavor. AR1 grade saffron contains premium all-red filaments that are slightly shorter but still deliver exceptional quality. Both grades are ISO certified and perfect for cooking, with Grade AA being our premium choice for gifting and special occasions. Novin Saffron sources both grades directly from Iran's finest saffron farms, ensuring authenticity and purity in every package delivered across Dubai and the UAE.

Store your Persian saffron in an airtight container away from direct sunlight, heat, and moisture to preserve its potency for up to 2-3 years. Keep it in a cool, dark place like a kitchen cupboard or pantry—never in the refrigerator, as humidity can damage the delicate threads. Novin Saffron's premium packaging is designed to protect your saffron from light and air. For best results, avoid opening the container frequently and always use dry utensils when handling saffron threads. Proper storage ensures you enjoy the full aroma, color, and health benefits of authentic Iranian saffron.

For most recipes, use 10-15 saffron threads (approximately 0.1-0.2 grams) per serving for optimal flavor and color. For rice dishes like biryani or kabsa, add 20-30 threads for 4-6 servings. For desserts and beverages, 5-10 threads are sufficient. Always steep saffron in warm water, milk, or broth for 10-15 minutes before adding to your dish to release its full color and aroma. A little goes a long way—Novin Saffron's premium Grade AA quality means you need less saffron compared to lower grades. Our convenient sachet options (125mg each) make measuring easy for everyday cooking in Dubai kitchens.

Yes! Novin Saffron offers fast delivery across all seven Emirates including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. We also ship to Saudi Arabia (KSA) and other GCC countries. Orders placed in Dubai typically arrive within 1-2 business days, while other Emirates receive delivery within 2-3 business days. We use reliable courier services to ensure your premium Persian saffron arrives fresh and secure. Free delivery is available on orders over a certain amount. Shop authentic Iranian saffron online and enjoy convenient home delivery throughout the UAE.

Saffron is rich in antioxidants including crocin, safranal, and picrocrocin, which support mood enhancement, improved memory, and eye health. Studies show that saffron may help reduce stress, promote better sleep, and support digestive health. It's also known for its anti-inflammatory properties and potential benefits for skin health when consumed regularly. Persian saffron contains vitamins A, C, and B-complex, plus minerals like potassium and magnesium. Novin Saffron's premium Grade AA quality ensures maximum concentration of these beneficial compounds. Add a pinch to your morning tea, golden milk, or meals to enjoy these natural wellness benefits. Always consult a healthcare provider before using saffron for medicinal purposes.

Yes, 100%! Novin Saffron imports premium-quality Persian saffron directly from Iran's renowned saffron-growing regions, particularly Khorasan province, known worldwide for producing the finest saffron. Every batch is carefully selected, tested for purity, and certified to meet international ISO 3632 standards. Our saffron is all-red, hand-picked Super Negin and Sargol grades with no artificial colors, additives, or fillers. We provide certificates of authenticity with bulk orders and maintain strict quality control to ensure you receive genuine Iranian saffron in Dubai. Unlike imitation or mixed-grade saffron, Novin Saffron guarantees authentic Persian quality in every elegant gift box and tin.

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