Privacy Policy

1. Introduction

Hosn Al Hadh ecommerce ("we," "our," or "us") operates novinsaffron.ae. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and make purchases.

2. Information We Collect

We collect information that you provide directly to us, including:

Name, email address, phone number, and shipping address
Payment information (processed securely through our payment gateway)
Order history and preferences
Communications with our customer service team

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders and our products
Improve our website and customer service
Comply with legal obligations
Prevent fraud and enhance security

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

Service providers who assist with payment processing, shipping, and website hosting
Legal authorities when required by law

5. Payment Security

All payment transactions are processed through secure payment gateways. We do not store complete credit card information on our servers. Payment data is encrypted and handled in compliance with PCI-DSS standards.

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

Access and receive a copy of your personal data
Correct inaccurate or incomplete information
Request deletion of your personal data
Opt-out of marketing communications

8. Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.